Systems Implementation Essay Research Paper SYSTEMS PROJECT free essay sample

Systems Implementation Essay, Research Paper SYSTEMS PROJECT PROPOSAL Background Large Wheel Auto Insurance Company provides car insurance coverage for accredited drivers in the province of Indiana. The company? s headquarter is located in the metropolis of Speedway where it has two strategic concern units located at the metropoliss of Waterloo and Corydon. In all, BWAIC employs about 150 people with internal sections dwelling of the Policy, Claims, Payroll, Personnel, and Insurance Agents. Presently, BWAIC insures 50,000 policyholders statewide. Last twelvemonth, BWAIC? s net net income was $ 875,000. With certain province ordinances, along with related socioeconomic impacts, the company expects an addition of new policies to subvention. Consequently, BWAIC is interested in positioning itself in the market where: 1 ) Internal exchange of information is efficient, 2 ) It improves its Customer Service, 3 ) Share information with external concern contacts. PROJECT OBJECTIVE To excite a vision within the company of taking the market in client service through an efficient information system and to use the most current engineerings at lowest possible cost. We will write a custom essay sample on Systems Implementation Essay Research Paper SYSTEMS PROJECT or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page EXPECTED BENEFITS Internal: An improved information procedure where concern applications provide intelligent solutions, secured informations, and improved communicating exchange between units and offices. External: To supply an advantage over the market where the interactions between the company and its external concern environment produces client satisfaction. Consequently, this will hold a positive impact on client service where efficiency on the point of contact, through the life-time of the policy, is apparent. SYSTEMS PROFILE Presently, BWAIC? s web apparatus doesn? T provide an efficient exchange of information between its cardinal sections. Each section utilizes their ain concern dealing system within a mainframe environment. This input-output procedure performs the processing of their concern minutess. The sections: Policy, Claims, Personnel, Payroll, Legal and Insurance Agents, have changing application demands. Likewise, they portion a common involvement? to accomplish the best client service possible. The Policy section has users that perform the administrative and proficient type of work as it relates to subventioning insurance policies. The Claims section has users that perform computations for the militias of claims. They review the possible liability costs involve in clients? claims. The Legal section relies to a great extent on an efficient exchange of information. The Personnel, Policy and Legal are information oriented sections. Claims and Payroll, on the other manus, relies to a great extent on accurate computations of financial informations. It is reported that the current databank is making its capacity. The current system is besides suppressing their client service where the turnaround to treat a claim takes about 90 yearss. The strategic locations of the Business units besides contribute to the jobs of the current system. The mainframe system negatively impacts the company? s ability to make out to their clients. The Insurance Agents are limited to the office in footings of treating new clients. Under the mainframe system, the construction of the database is dearly-won to keep and support. Besides, it limits the company? s ability to intelligently treat their information and interchange them with their external concern environment. RECOMMENDED SOLUTIONS There are a assortment of systems available in today? s market. Costss will depend on the company? s desire on long-run solutions. In today? s information environment BWAIC needs to place itself to vie with other insurance houses with an advantage of holding the best technological tools. An efficient system will bring forth satisfied clients and intelligent employees. This alteration in information civilization will let the company to use their resources more expeditiously where public presentation studies and external informations help the directors make intelligent concern determinations. It is without reserves that I recommend the undermentioned solutions for the BWAIC: Network Planning of the anchor and the web foundation is critical to the success of this undertaking. It is recommended that a Client/Server web is implemented through a TCP/IP protocol. Each offices will run as Local Area Network ( LAN ) connected together as a Wide Area Network ( WAN ) . Each office and users will hold the ability to interchange information outright. This constellation will bring forth the best and secured environment for which powerful machines ( Server ) green goods and treat the information to the users ( Client ) of the information. The anchor ( Bandwidth ) have to back up the type of informations that will go between the offices and through the clients. Each section will use their ain groupware that will treat their information. This information system will be accessible via distant entree to let mobility and flexibleness for directors to strategically place their resources and staff. To supplement this, it is recommended that an Intranet is put in topographic point so as to let information to external concern contacts and clients via Extranet. The Intranet solution will besides be the method that will enable E-Commerce activity and derive a market advantage Conversion of the database to a Relational Database Management System is besides critical. The current database can non be shared with external information users. Likewise, it does non bring forth the type of information that produces intelligent studies for direction. The bing informations will necessitate to be converted to an SQL linguistic communication so that it can be processed and controlled by an Oracle Server. This transition will place the company to be supported for future technological growing and will hold the ability to command the awaited addition of informations. Given the construction of BWAIC, it is recommended that the headquarter maintains and administrate a cardinal database. This will supply security and the least possible cost. Client Side Information Processing Since each section has different concern demands, it is critical that an extended survey be conducted as to how, what, when, where and why they will treat the information. Preliminary survey is as follows: Policy? This section will necessitate a groupware that gives them entree to their policy database. This application will be web-enabled to let Mobile and rapid entree. Claims and Payroll? These sections will necessitate a groupware that will give them the ability to do computations and have the control of stock list. The Claims section will use a web-enabled application that interfaces with the Policy information as to the position of policyholders. Payroll, on the other manus, will hold an application for their internal computation demands every bit good as supply a # 8220 ; limited # 8221 ; version to frontline supervisors for accurate coverage. Insurance Agents? This section will hold the most nomadic demands. The will hold entree to Policy and underwriting information at their fingertips. Their web-based application will interface with the Internet signifiers that are produced as clients are solicited. Legal? This section will derive an advantage over other houses by holding complete information. The trickle consequence of information efficiency throughout BWAIC will ensue in assurance on Claims adjustors and high degree directors. Survey An extended survey of the followers will be performed in able to bring forth a smooth passage to the new environment: I. The anchor of the current system to place the size and cost-benefit of the proposed program II. Each departmental demands and the behaviour of which they process information III. The users as to how sophisticated their computing machine cognition to place the preparation demands and to measure how they will accommodate to the alteration ( impacts on the rollout ) IV. The resources of the company V. Identify and compare with a company with a similar construction and research the success and the feasibleness the proposed system VI. Develop a systems support program and develop a concern catastrophe program to retrieve the company should a calamity of loss informations occur VII. Analyze the complete cost-benefit of the undertaking and explicate a proposal program to the President This is to advise you with the 2nd stage of the Systems Re-Engineering Project which you have hired my services to execute an analysis on. This stage involves the study and the planning of the relational database direction system for your company which was articulated in my undertaking proposal. As mentioned, I extremely recommend re-structuring your bing current informations theoretical account, which does non bring forth efficient usage of the systems. This survey of informations mold is critical to the success of the overall undertaking. Afterall, the chief plus of your company is its informations. Attached, please happen the followers: 1 ) Entities/Legend 2 ) Context Data Model 3 ) Relational Data Diagram 4 ) Narrative Please make non waver to reach me to set up a meeting sing this stage or on any concerns you might hold. Sincerely, Undertaking Lead Relational Data Diagram Context Data Model 1. Agents # 8211 ; An agent is assigned to many policies. This representative maintains the control of the policies and consequently, the policies these agents underwrite is straight assigned to the authorship agent. 2. Claims # 8211 ; A peculiar claim is related to two cases in this theoretical account # 8211 ; Estimate and Policy Holder. Under one claim, there can be multiple estimations as to a peculiar claim. It is besides the criterion that an estimation is incurred when a claim is filed, therefore doing the Estimate a dependent entity. As to the Policy Holder, a claim is dependent where it does non come to a fruition without holding a policy holder registering it. 3. Estimate # 8211 ; This type of information is straight related to the activity of a claim. There is at least one estimation recordable to do a claim valid. 4. Invoice # 8211 ; This type of information has a one to one relationship with a Policy. Likewise, a policy can non hold duplicative bill and vice-versa. 5. Policy # 8211 ; This information is cardinal to the other entities. All of other entities are invalid without a Policy. Likewise, an invalid Policy digital audiotape a will straight incur an invalid information for all associating entities. 6. Policy Holder # 8211 ; A Policy Holder has relational informations with the Claims and Vehicle entities. This entity? s one to many relationship initiates most of the information activties. This entity can besides be considered as the cardinal entity. 7. Vehicle # 8211 ; A vehicle has a one to one relationship with a policy. A vehicle can non hold multiple policies. Likewise, it? s possible for policy holder to hold zero to many vehicle under it? s policy. Entities/Legend This explains the Entities in a information theoretical account and it? s related informations. 1. Agents a ) Name B ) Number degree Celsiuss ) Office Address vitamin D ) Office City vitamin E ) Office State degree Fahrenheit ) Office Zip Code g ) Office Phone Number 2. Claim a ) Sum B ) Date degree Celsius ) Description vitamin D ) Number vitamin E ) Payment Sum degree Fahrenheit ) Payment Date g ) Payment Explanation H ) Rejection ground I ) Status J ) Coverage Sum K ) Coverage Code cubic decimeter ) Coverage Description m ) Date of Accident N ) Date of Policy Cancellation O ) Description of Accident P ) Driver Street Address Q ) Driver City R ) Driver State s ) Driver Zip Code T ) Driver License Number U ) Driver Name V ) Driver Phone Number 3. Estimate a ) Estimate Sum B ) Estimate Company Name degree Celsius ) Estimate Description 4. Bill a ) Invoice Amount B ) Invoice Amount Due degree Celsius ) Invoice Date vitamin D ) Invoice Date Due vitamin E ) Invoice Number degree Fahrenheit ) Payment Sum g ) Payment Date H ) Topographic point of Accident 5. Policy a ) Effective day of the month B ) Cancellation day of the month degree Celsius ) Cancellation ground vitamin D ) Effective day of the month vitamin E ) Expiration informations 6. Policy Holder a ) Street reference B ) City degree Celsius ) State vitamin D ) Zip Code vitamin E ) Birth day of the month degree Fahrenheit ) Drivers License Number g ) Employer H ) Gender I ) Home Phone figure J ) Marital Status K ) Name cubic decimeter ) Number m ) Occupation N ) Work Phone Number O ) Discount P ) Policy Number Q ) Policy Officer Badge figure R ) Policy Officer name s ) Policy Rejected Date T ) Policy Rejected Reason u ) Policy type V ) Reason for cancellation tungsten ) Time of Accident 7. Vehicle a ) VIN figure B ) Vehicle Type ( make + theoretical account + manner ) degree Celsius ) Weather conditions vitamin D ) Particular coverage Data Model Narrative A Policy Holder and Policy are the cardinal information of the informations theoretical account. From these entities, come critical information to do the informations relationships valid. These entities are the parent of the information construction. Inputs and end products are generated from these entities. Consequently, the context of these entities must be analyzed exhaustively to avoid the inadvertence of of import information. The information survey of these two entities should besides ensue an extended survey of the technological terminal to place the most efficient, secured and controlled systems environment. From the Policy Holder point of view, a one to many informations relationship is produced within Claims, Vehicle and Policy. The Claims, Vehicle and Policy have # 8220 ; kids # 8221 ; or subset entities associating to them. The Claims entity requires a one to may relationship to Estimates which is harmonizing to the company policy of O.K.ing claims. Likewise, a policy holder can hold one to many claims and zero to many vehicle for which to buy coverage for. A policy holder besides has a pick of a assortment of insurance coverages. This so creates a one to many relationship between the Policy Holder and Policy. From the Policy point of view, a likely point that a policy produces is an Invoice. To command the indexing and proper history pattern, an execution of one to one is suggested. An Agent is besides an identified dependant to a Policy information where a policy is handled by a peculiar agent. Obviously, an agent has the ability to bring forth many policies, therefore the relationship of one to many is implemented. Our squad has completed the 3rd stage of the systems reconstructing undertaking. This stage covers the Information Process Modeling for your company. You will happen included in this memo: 1 ) Decomposition diagram, 2 ) Context Diagram and 3 ) Data flow diagram. The diagrams depict how your informations will be structured and their procedures. The Decomposition diagram dissects your company? s information procedure into smaller subsystems, which farther are divided into subsystems. The Context diagram illustrates and outlines the system, it hopes to give you a range and boundaries for the system. The Data Flow diagram illustrates the full input and end product procedure. While the diagrams illustrates the procedure and the range of the undertaking, the narration will explicate the procedure in layperson? s footings. Please make non waver to name me should you hold any inquiries, remarks or concerns. Sincerely, Narrative This certification consists of three diagrams: the Decomposition diagram, the Context Diagram and the Data flow diagram. The Decomposition diagram, through its term, is self-explanatory. It decomposes a system into different subsystems so that it simplifies the procedure and updates the assorted minutess and informations. In our reappraisal, the Big Wheel systems is divided into two subsystems: Policy and Claims. This makes the undertaking less complicated for Big Wheel to place and treat the assorted claims related to matching policies. Policy and Claims subsystems are farther divided into four subsystems: Transaction Process, Management Process, Decision Process, and Data Maintenance. The Transaction Process, under Policy, is subdivided into Insurance Policy Application, Insurance Policy Payment, Insurance Policy Modification and Insurance Policy Cancellation. The Management study is divided into: item study, drumhead study, exception study and query study. The Detail Report has fo ur divisions: policy maestro listing, invoice maestro listing, policyholder maestro listing, agent maestro listing. The drumhead study is broken into: policies by agent, bill by agent, policies by vehicle type. The exclusion study is broken into: policy bill past due, jilted policy application, and cancelled policy. The query study is divided into: policy question, bills for a policy, policy payment question, and policyholder question. The Claim subsystems dealing procedure consists of informations from the Policyholder. Since direction coverage under Claims is limited, it consists of chiefly Claims studies and questions. Claims studies and questions are farther divided into: claim maestro listing, claim by policy, claim by vehicle type, rejected claim, claims without estimation, claims against a policy question, estimation for a claim question and claim payment question. The Context Diagram besides is defined by its term. It consists of context of the full system. In our instance, the context diagram shows that Potential Policyholder or the applicant applies for a policy. Large Wheel accepts the application shops it and sends a petition to DMV for confirmation of the proprietor. Depending on the response of DMV, it accepts or declines the policy consequently. Similar types of petition sing accidents and other record of applier are sent to the Police section and harmonizing to their response, the policy coverage and credence are processed. The information flow diagram is an expanded version of the context diagram. The information flow diagram illustrates how the information flow throughout the system, from the input and end product of the procedure. In our reappraisal, we identify three procedures: Application procedure, Policy alteration and cancellation procedure and the Claims procedure. The Application procedure is where the applications are processed through the confirmations from the DMV and the Police Department. The Policy alteration and cancellation consists of verifying if the policyholder and the policy. A refund or balance due is calculated and either a refund or an bill is sent to the policyholder and the policy is modified or cancelled. The Claims procedure is more involved as compared to the other two procedures. It consists of accepting a claim application, verifying it against the policy and so the processing of the claim. If the claim matches the coverage of the policy, so the claim is processed other wise it is rejected. If an accident is reported in the claim, the study is sent to the Police Department for their reappraisal. Should the policyholder be at mistake in the accident, so the claim is paid and the policy is updated to reflect an addition rate for the following bill. # 4 The location connectivity diagram reflects the web construction to its basic signifier. The cardinal headquarter lodging the freshly created Information Systems section will keep and administer the overall web operations. As described, each location will be runing within its ain Local Area Network connected over the Wide Area Network. Each office will hold its ain chief waiters and hubs connected over a gigabit connexion. The connexion between a user and the waiter under the client-server environment will be connected on 10/100 M wiring. The anchor wiring the full WAN, for ensured velocity and uninterrupted informations flow, will be over an ATM ( Asynchronous Transfer Mode ) wiring. The Policy and Claims database for the full company will be on Oracle waiters located centrally. There will besides be an Oracle waiter dedicated for the Payroll section located at the Waterloo office. The cardinal database will be compatible to the Department of Vehicle? s database waiter. This will rel ieve any transmittal jobs caused by mutual exclusivenesss. In the headquarter office, there will be a Distant Server authenticating the nomadic Insurance Agents. There will be an Intranet environment to back up these telecommuters. Likewise the cardinal database will be compatible to the web enabled front-end application for which the agents will utilize. Bibliography None.

Essay Sample on Corporate Social Responsibility Pros and Cons

Essay Sample on Corporate Social Responsibility Pros and Cons Definition of Corporate Social Responsibility Corporate Social Responsibility is internal to an organization; it dictates the manner in which it has to plan about the courses of action it has to carry out with respect to the society. This term basically deals with the organizations set of operations that it carries out for the welfare of the society while existing within itself. It helps the humanity in more than one ways, to train and educate them and to ponder upon issues, which can really change the fate of coming civilizations. It all comes under this heading of Corporate Social Responsibility. [Dave, Responsibilities Under Spotlight, The Evening Standard, 1997] Role Played by Government and Citizens in CSR The Government must play its role in harnessing the skills attached with the corporate sector in finding out the better means in which it can benefit the society. For that certain loans and grants can also be fixed for a certain company depending on its market level in the business world. Extensive research has found that corporate responsibility is becoming an essential part of any companys day-to-day undertakings. Thus, the responsibility played by the Government as well as the citizens in this regard should be quite eloquent and expressive. Their voice is given due value by the company and it does just about everything to get more and more customers and consumers which in turn excites it to search for better means to get the very same people. This, in turn, enthuses the company to sponsor big events and sports galas, competitions as well as come towards social welfare works, which really benefits the society in more than one ways. Mr. Higgins, who completed a research on the local community, was not that enthusiastic about the role played by these companies in the social sector. People, according to him, were of the view that these companies filled in social responsibilities to a certain limit and not beyond that extent where other large organizations jumped in and took the lead. For the small business owner, CSR means a different thing altogether. He sees it in a different attitude encompassing his own business and its responsibilities fulfilled for the betterment of the society or let alone none at all. [Dave, Responsibilities Under Spotlight, The Evening Standard, 1997] Pros and Cons of Corporate Social Responsibility The Advantages Corporate Social Responsibility helps as a survival agent for any business in the new atmosphere of economy. By that it means whenever the economical climate changes, it favors the CSR that has been initiated by a business with respect to its role in fulfillment of the social responsibilities. This can be regarded as an advantage of CSR whereby the business gets a slight edge as opposed to the other ones in the corporate world who havent actually started with the idea of investing with consideration to the society in the forms of different sponsors, helping of non-Governmental organizations and the like. The Disadvantages The major disadvantage that CSR possesses within its fold is that it doesnt have any profits in the short-term duration but hope can certainly be placed on the longer ones. This can be regarded as a short-term con, which can banish with the changing times of the business situation. [Leadbeater, New Statesman, 1996] Application of CSR to Business and the Community Corporate Social Responsibility can be applied to a business in a very innovative way. The company can invest in the social arena with much return in mind, not in the short-term but of course in the long run. Such is the example of Shell, which has introduced education programs for children all over the globe thus acting as a consumer-friendly company. People in return like to buy products of Shell because it gives them the pleasure that some proportion of the money earned by Shell would be spent on its different social and literary programs. [Cowe, Consumer Pressure Is Not Enough (Corporate Social Responsibility), 2000] Culturally, CSR can prove to be a very vital agent which can really highlight the problem areas of different people within a particular society and then go about correcting and reforming them in the best manner possible with the aid of funds and grants. This is the basic way in which CSR has been acting to do something for the sake of community welfare. The companies from the economic aspects can earn a due share with arranging all sorts of cultural activities in the name of charity that will benefit their cause and help the poor and needy. Tesco, which is a supermarket franchise, has been involved in Corporate Social Commitment ever since 1988. It formed a new team that had the mission of raising about 2 million pounds for Macmillan nurses, which was termed as the charity of that particular year. Thus, Tesco did its part in the field of community for the people and the Macmillan nurses in specific. Same is the case with Diageo, which is an international consumer goods company that highlights on the responsibilities of the corporate citizenship in its code of conduct. This policy encourages the community welfare work to its fullest from the companys side. It has set up different programs in this very respect, one such of them is the Skills for Life program that gives the people a chance to come and discover their secret talent, attain new skills and know about themselves. Their Bartender project helps provide training and job experience for unemployed young men in Brazil. This is all community welfare work on the part of Diageo. [Cowe, Consumer Pressure Is Not Enough (Corporate Social Responsibility), 2000] Main Input: Corporal and Social Behavior Together Corporal behavior is one, which has taken its base from the dealings of the business world. As such it has no direct or indirect contact with the social norms of human life but when we talk about Corporate Social Responsibility, this mixture of both these behaviors comes in the frame. When the corporal mannerisms interact with the society and its different manners and ways whereby it helps the society in various means, call it culturally or from the community point of view then this merger comes into reckoning. The society gains quite a bit from the corporal interaction and thus gives back much in return as well. Its sort of a symbiotic relationship between the two where each benefits the other one. The business company, by helping the society in terms of different reforms and programs, gains a lot for the companys overall standing between its competitors and all. The society, on the other hand, gets to make quite a lot as the business entity restructures the different people who are either illiterate or need help or are in distress. [Dave, Responsibilities Under Spotlight, The Evening Standard, 1997] Controversies about Corporate Social Responsibility There are obviously many controversies whenever anything is done which involves the business doing something out of its actual set approach. The example here can be given of the company Enron for which the critics had said that considering the personal relationship between the CEO Kenneth Lay and the US President George Bush, the company would be rather listening and applying to Vice President Cheneys energy policy process than any other single interest taking birth from within the company itself. Such kind of controversies can erupt anytime within any company that has set its mission to go about the process of carrying the Corporate Social Responsibility. Much has to be tackled whilst hundreds of obstacles come. CSR movement needs caution while promoting their achievements because there are many critics around who can question the legitimacy of a particular accomplishment and can sabotage it altogether. Learning from CSR CSR can really get the best out of business companies and industries. When they find out that their market is in direct proportion to what they do in the social sector, they invest more and more which ultimately profits the society and the needy in particular. The citizens, no, matter what they feel about the corporal responsibilities they own to the society, must agree in principle that these business companies can really get the best out of themselves and help the society in more than one ways. Their commitment is loyal because this is the golden tenet of business, never to lie with the customer so how can they tell untruths and fool around people with false welfare works and the like. [Dave, Responsibilities Under Spotlight, The Evening Standard, 1997] Application of CSR to Enron Enron was a company that rose from nowhere to being one of the Americas top ten companies in terms of its size and employees. It employed around 21,000 workers in nearly about 40 nations of the world. This companys name is synonymous with the bi-word for corporate irresponsibility. Enron was all at ease with the CSR reporting, environmental and community programs in the society but within years this company came down to its feet. This is the same company that boasted Fortune Magazines Most Innovative Company in America for six successive years. Problems with Enron The company had been estimating itself as a highly profitable one, one that had gained much of the market share. But all this was untrue. This image rapidly changed and saw the company hiding debts of a large sum. They were being concealed so that they didnt show up on the firms account books. The company was also entailed in political lobbying whereby it had a large number of legislators close to the firm in one way or the other. This point should have saved the company from its changing image in the global market but it didnt happen that way. People started inquiring about the degree and appropriateness of such closeness between the business and the politicians. They also asked how the company had resisted the political influence for so long. Also, the firms accountants were found involved in the slicing of Enrons accounts documents. These documents listed a fair scale of involvement. Prevention of Problems for Enron Enron could have prevented these problems much before it actually encountered them. The company should have avoided political lobbying at all costs and should also have invested in the social sector as its primary duty to the society. The top heads of the company were more towards the political framework of the country, which really hampered the progress of Enron as a business unit. People started to question all sorts of claims made by the company that it was the most profitable one. Much was needed to be answered when the accounts documents were found implicated by the accountants of the company. The company, speaking from an ethical point of view, should have concentrated more on the welfare of its workers and the society but its entailment with the politics really ruined its status worldwide and nearly pulled its name out of the top American companies. It ought to have followed the code of ethics that are set to be adhered by every business company. The Government regulation body should have imposed certain restrictions on the companys involvement with the political set up. It could also have made it obligatory for the company to follow the norms like the other business giants do, failing whereby they could be imposed upon certain sanctions legally as well as otherwise. CSR as a Regulation Factor Corporate Social Responsibility can regulate the workings of the company and serve as a welfare organization for the masses of a particular society, thus boosting the market as the competition will increase between the different corporals, which will, in the long-term, only benefit the society. It would also fulfill the role due on the business companies part.

Letter from the Pope to de Las Casas Essay Example | Topics and Well Written Essays - 500 words

Letter from the Pope to de Las Casas - Essay Example It is utterly shocking and saddening to read of the atrocities committed by a man upon a fellow man. The indigenous people of the Hispaniola Island, The Taino Indians, are human just like us. They are friendly and peace loving, with utter hospitality to visitors. At no time did they ever react in a violent manner towards the Spanish visitors who went there. Columbus himself acknowledged the fact that even though they were still primitive and leading a very basic way of life, they were very hospitable. Their culture and simplicity gave them an inner joy, which glowed to the outside .This, is the life we have always wanted, and which the bible teaches us to live. It is also from our Christian teaching that we learn about treating each other like a brother and loving our neighbors as we love ourselves. Therefore, it is a shame and absolutely reproachable, when I read of your report. It is only the physical capacity and the military authority that I do not have, but culprits of such acts needed to be dealt with accordingly. The Catholic Church is going to maintain its initial push for global evangelization. The most positive bit of it is the discovery of the New World by Columbus and his team, which serves as fertile ground for evangelism. The initial task of Columbus was to spread Catholicism at a rapid rate in order to combat the spread of Islam to these regions. This is what the church was in support of. However, the church holds no support for slavery, slave trade or anything connected in whoever way, to such practices. We also abhor forced labor as learnt from your report, which is being meted upon the locals in the gold and silver mines. Your efforts in fighting for the rights and freedom of the Indians on the region shall be fully supported by the church. This is because your approach of colonization by farmers rather than soldiers, is the most effective and

Report on HSBC Experience Essay Example | Topics and Well Written Essays - 2000 words

Report on HSBC Experience - Essay Example This position came with the role of ensuring the clients served are fully satisfied in their queries. None of the clients was to have unanswered questions upon visiting the desk occupied. As a result, one of the things needed to in order to perform effectively the role was ensuring that information was on the fingertips. The job’s tasks included helping the clients fill loan forms, opening accounts, offering professional advice as well as guiding the clients through the online transactions. The duties that came with this job included serving clients, selling company products, responding to customers’ phone queries. Besides serving clients at the customer care desk, the position entailed promoting the products by working with a group of salespeople every one weekend per month. Other weekends’ duties involved compiling the sales reports and customer’s comments. Every day there would be a meeting where each officer was expected to give their experiences in th eir respective roles. These duties needed the highest portrayal of professionalism since many of the clients came from high social classes. The duties and tasks demanded discretion and high level of ethics observation because one had to look at the client’s account. The description detailing how the duties were undertaken includes that loan forms had to be filled only by the client but under the direction of the officer. The opening of the account-required the client to fill the blank spaces but confirmed and approved by the officer.

Strategic planning and Implementation Essay Example | Topics and Well Written Essays - 3000 words

Strategic planning and Implementation - Essay Example Facing the competitive landscape where industry is mostly undifferentiated, Speedy Hire Plc has successfully employed the differentiation strategy. This is because of the fact that industry offer products which are generic in nature and compete mostly on non pricing factors. Considering these external dynamics, Speedy Hire Plc is employing the differentiation strategy in order gain competitive advantage. Speedy Hire Plc works in an environment which is very competitive in nature and almost serve all the segments of society. A close analysis of the target market and all the stakeholders of the company would suggest the following list of stakeholders in the company – considering both the internal and external environment of the company: In its essence, SWOT analysis is a very simple tool of assessing the strengths, weaknesses, Opportunities and threats of the organization. However, deep down its one of the strongest strategic tools which if applied correctly can provide many strategic insights into the company’s internal and external environment. One of the basic assumption behind the development of SWOT as a tool is that it assumes that managers can plan the alignment of firm’s resources with its environment (Novicevic, et al, 2004). Developed in late 1950’s. The ANSOFF matrix is one of the most important tools for business to decide upon their growth strategies. (www.mindtools.com,2008). It provides a quick and simple way of deciding upon the growth strategies while working into any industry or sector. However, there are various arguments against ANSOFF Matrix as the basic means of addressing the growth of the business. The main argument that is often put forward is the basic difference behind the dynamics of the small and large business. ANSOFF Matrix does not take into account different dimensions of dynamics behind

Uses Of Email In The Modern World English Language Essay

Uses Of Email In The Modern World English Language Essay Electronic mail, better know as e-mail, is the transmission of messages and files via a computer network. E-mail has become a very important way of exchanging messages and files between coworkers, students and teachers, friends and family. People all over the world are using e-mail. Its fast and best of all its cheap! In this paper I will discuss differences between traditional mail and electronic mail. We will explore some of the ways businesses use email in the workplace. I will also discuss how teachers are integrating email into the classroom. Lastly, I will discuss a few electronic mail securities issues that everyone needs to be aware of. Email In The Work Place Over the years, people, especially businesses, have adopted email as their general form of day to day communication mostly because of its speed. Email communication has almost instant feedback. This makes email much more conversational than traditional paper mail or snail mail as it is commonly know today. With snail mail, writers and recipients are forced to wait days to complete communication. Yes, we have fax machines and telephones to speed up the process, but who wants the hassle when you can use email! Distribution List. If you have to send emails to a number of recipients on a routine basis, it can be a chore to have to type every persons email address over and over again. Group distribution lists make this job simple. Below are the steps to setup a distribution list in Microsoft Outlook. Access the email account where you wish to create the distribution list. Use the mouse to highlight the name(s) in the To and CC box. These names will be copied to the distribution list. To select multiple names, hold down the SHIFT button and highlight accordingly. Click EDIT and COPY. Click FILE, and then NEW. Next, click DISTRIBUTION LIST. Type in the name you want for the group. A distribution list can be labeled anything from My Staff to My Friends. Type the appropriate name into the NAME box. Click SELECT MEMBERS. Click on ADD TO DISTRIBUTION LIST. Next, right click PASTE or hold the CTRL and V button down at the same time. Open a new email message. Click on To. Choose your new distribution group. Compose and send an email. Organize Schedules Appointments. Whether you are a COE of a major company or the president of an extracurricular activity group in school email has all the features you need for scheduling and managing appointments, meetings, and tasks. Using Email calendar components, managers can schedule meetings and appointments, and assign tasks for the other members of the group. Emails also let you store miscellaneous information using notes. File Attachments. In some situations, a simple email message is not sufficient to get the required information to the recipient. In these cases, you may want to attach a file to your email message. Email allows you to attach almost any kind if file to your message. You may need to send a Word document, an Excel worksheet, a picture, or any number of file types. Email lets you do it all. EMAIL IN SCHOOLS Keypals. Email is a wonderful way for your class to connect with your students in another part of the country, or perhaps another part of the world. In addition to practicing their English writing skills, your students can learn, first hand, the geography, culture and language of their keypals. Web Mentors. Mentor programs often include lists of mathematics, scientists, historians, and other professionals who have generously volunteered to assist with class project. Homework Assignments. If all your students have regular access to individual e-mail accounts (lucky them!), you might want to distribute homework assignments or bonus questions using e-mail. Some teachers even make their email addresses available for homework questions. If you plan to use email to distribute assignments and questions, here are some tips that will make things run more smoothly: Make sure your students are email savvy. Before you send your first email assignment, spend a few classroom lessons on email basics. Let your students know the time and day that you will be sending the assignment so they know to check their mail. Be specific with your message subject title. Instruct your students to use the Reply to Sender button. This way you can sort your mail using the subject title that you have specified. EMAIL ETIQUETTE SPAM or Junk Mail. SPAM is the sending of unsolicited messages. Most people hate getting junk mail. It also slows down the networks and is generally a waste of valuable, limited resources. Businesses have found that junk mail is an easy and inexpensive way to send promotional material. Dont send unwanted email Flaming. Flaming is when someone uses all capital letters in a message. This usually means that the sender is yelling or angry. This can be very offensive. Remember, once you send an email message, you can not erase it or take it back. Messages may be saved, read by others, or even forward to others with out your knowledge. Internet Hoaxes Virus Myths. Dont be fooled by internet hoaxes and computer virus myths. Before you send your so called virus alert check with your IT department to see if its real. Dont open an attachment or click on a link in an email from some one you dont know. If the content email looks suspicious, but it is some one you know- dont open until you clarify with the sender first. It may be infected with a virus. CONCLUSION In conclusion, Email is a wonderful way to communicate with others. Email has become a very important way to communicate and share files with coworkers, students, friends, and family. Hopefully you have found some new and interesting ways to use email in the workplace, and in school. Also dont forget to use proper email etiquette and watch out for internet hoaxes when sending messages.

Matelda ?a Lady Moved by Love? :: essays research papers

In Dante’s Divina Commedia, he takes on a journey with unforgettable characters, from the poets from antiquity, demons, giants, and finally too famous saints. Dante’s and the character interaction with them are what make this story. They are the legs on which this work was able to stand for so many years as a masterpiece. It was the characters that I most enjoyed it this work, you find yourself loving and hating the different shades you meet during Hell, the penitents of Purgatory and the saints of Heaven. The most developed characters we find in Commedia are Dante, Virgil and Beatrice. Yet there are several minor characters that if one looks more closely are just as interesting as our main stars. One such minor character is my favorite Matelda, and also a perfect example of Dante’s brilliance in characterization.   Ã‚  Ã‚  Ã‚  Ã‚  Matelda is a minor guide that helps Dante after Virgil disappears, and until Beatrice takes him to heaven (Cantos XXVIII- XXXIII). Although Matelda may look like a plain old static-stock character , her motives are pure, her actions consistent and she is plausible as a guardian angel type whose actions are moved by the Divine love in her. Dante the Character at this point in the story is about to leave the world literally and to meet his love Beatrice (who actually yells at him for his sin, before taking him to heaven). He has been left by his faithful guide, Virgil (which he doesn’t even notice at first has been gone for a few cantos) and finds himself in the hand of a loving and beautiful hands of Matelda.   Ã‚  Ã‚  Ã‚  Ã‚  Matelda is a perfect guardian angel for Dante at this point in his journey, and faithful to helping him during this transition. Are her actions consistent? Yes. all are in line with Divine Love. We see this trough her actions. We first meet her she is the lovely creature that resides in the Garden of Eden. At Dante’s request she explains all of his questions. She guides him through the Garden and then washes him clean and helps him to drink from the rivers of memories, all after he gets reprimanded by Beatrice. All this is done out of Love, for it is ultimately Divine Love that motivates her, motives that are pure in guiding her charge. For example â€Å"Why are you so intent on looking only at those living lights? Have you no wish to see what comes behind?† This encouragement will help Dante to move forward to his goal. Yet I think it’s her purity of motives that make her a static character because